FAQ

Our store is located at 4913 Grove Avenue, right in the heart of Richmond, Virginia. Come by and say hello!

We’re open Tuesdays through Saturdays from 11 am to 5 pm.

You can reach us by email at info@thnk.com, or follow us on Instagram at @thnk_collective for updates!

Yes! We offer both physical and digital gift cards. You can purchase them in-store or online.

We accept returns within 7 business days for refunds to the original payment method, or within 21 days for store credit (in-store purchases only). For online purchases please email us at info@thnk.com and we will send you a return label. All items must be in the same condition as purchased - unused, unopened, and with all tags attached. Some exclusions apply. Sale items are final sale.

We ship anywhere within the continental US. Shipping rates and delivery times vary based on location.

Yes! We regularly host workshops, classes, and special events in-store, including everything from trunk shows to Mahjongg classes to pressed flower workshops. Visit our Events & Classes page to see more about what we’re currently offering!

Check out our events calendar on our website, follow us on Instagram at @thnk_collective, or sign up for our newsletter to stay in the loop!

Some events require advance registration due to limited space. Details can be found on the event page on our website.

We are currently working on building out a Membership program that will involve first access for all of our classes and events, as well as special access to products and sales, in-store discounts, and other exclusive member benefits. Stay tuned!